JAMMU: Using video conferencing, Lieutenant Governor Manoj Sinha engaged with the public at the Civil Secretariat‘s “LG’s Mulaqaat” Live Public Grievance Hearing programme. After evaluating the complaints filed on JKIGRAMS, the Lieutenant Governor instructed the officials to respond to citizen complaints and concerns in a timely, effective, and efficient manner. “It is my solemn pledge to ensure sensitive and caring government machinery at all levels to enhance overall well-being of common man,” said the Lieutenant Governor.According to him, the administration’s emphasis on prompt service delivery and a transparent, accountable system for handling complaints will equip today’s governance for tomorrow’s challenges. “We are ensuring citizens are heard and poorest of the poor enjoy the fruits of growth and get access to a life of dignity,” the Lieutenant Governor stated. The Lieutenant Governor also praised the excellent involvement of officials, farmers, women, youth, and PRIs in the Viksit Bharat Sankalp Yatra.In response to Sh Nazir Ahmad Dar’s complaint from Wachi, Shopian regarding the completion of the borewell project in his neighbourhood, the Lieutenant Governor instructed the relevant authorities to conduct a thorough analysis of the optimal operation of borewells throughout the state of Utah to guarantee that residents experience no inconveniences in this area. The Lt Governor ordered the School Education Department to take proactive steps for the rationalisation of teachers in schools and submit a report within 15 days in response to the complaint of Bashir Ahmed, a resident of Parnote B, Ramban, about the lack of teaching staff in a primary school in his village. Kokernag, Anantnag resident Rubaya Akhter thanked the Lieutenant Governor-led UT administration for promptly resolving her grievance and issuing an Other Backward Class certificate in her favour. The chair was briefed by Doda, Deputy Commissioner Doda on the matter of mobile connectivity in Behota, regarding the identification of land for the installation of mobile towers in the vicinity. The Lieutenant Governor gave the District Administrations instructions to find the unexplored areas and make sure the public receives improved communication services. In addition, the lieutenant governor gave senior officials, Deputy Commissioners and Administrative Secretaries instructions to oversee development projects that are almost finished and make sure there is an adequate supply of transformers in places that are snowbound. This LG’s Mulaqaat was chaired by Public Grievances Secretary Rehana Batul. Both in person and virtually present for the interaction were Chief Secretary Atal Dulloo, Additional Chief Secretary for the Home Department R K Goyal, DGP R R Swain, Administrative Secretaries, Divisional Commissioners, Deputy Commissioners, SSPs, HoDs, and other senior officers.
